Spider Solitaire Feedback
Use email for game-rule questions, hint behavior, numbered-deal problems, display bugs, accessibility feedback, privacy requests, or corrections to the written guides.
The support address is contact@plyyard.com. Sending a complete report makes it much easier to reproduce the same position.
Include these details
Send the page URL, game mode, deal number, whether it was the main table or Daily Challenge, and the exact sequence of moves or clicks. Describe what happened and what you expected instead.
Include the device, operating system, browser and version, approximate time, and whether refreshing or replaying changed the result. A screenshot helps, but hide tabs, notifications, email addresses, and other private information.
For move and hint reports
State the source column, destination column, visible cards in the moved run, and whether any column was empty. For stock problems, say whether all ten columns contained a card. For a hint, say whether the first press highlighted a move and what happened on the second press.
A deal number alone is not enough after moves have been made. Add the move sequence, a screenshot, or the smallest repeatable example.
Privacy and response
Do not send passwords, payment details, identity documents, or a full browser export. Ply Yard may keep the correspondence long enough to investigate, answer, maintain an abuse record, or meet legal obligations.
Messages are reviewed, but individual replies and resolution dates are not guaranteed. Confirmed defects may be fixed without a separate reply.